Onebike FS 124 Dual Suspension Electric Mountain Bike
Onebike FS 124 Dual Suspension Electric Mountain Bike
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Shipping Policy
Shipping Policy
For pre-ordered or back-ordered items:
If your order contains a pre-ordered or back-ordered item, we will ship items we have available immediately and ship the items that are pre-ordered or back-ordered immediately when we have them available. So if you ordered more than one item on a single order and receive only a part of your item don't worry, you will receive your other items shortly after.
Tracking your order:
You will receive a confirmation email and/or text message, if you provided a mobile phone number, containing a tracking ID and a link to follow the journey of your package. To track your package you can visit our Tracking Page.
Please allow 1 to 3 working days for the tracking information to show.
Wrong address disclaimer:
It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately if you believe you have provided an incorrect shipping address.
Returns:
By placing an order on the site, you are responsible for the cost of return shipping back to the site. Please refer to our Refund Policy for further information on how to make a return.
Lost/Stolen Packages
Onebike is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it please report it to your respective shipping carrier at the information provided to you. If you have any further questions on how to do this please reach out to our customer support team.
Refund Policy
Refund Policy
Cancellation
You may cancel your order within 24 hours of placing it. Please allow 3-5 business days for the refund to post to your original form of payment.
Returns
Our policy lasts 14 days. If 14 days have gone by since the date your order was delivered, unfortunately we can’t offer you a refund or exchange.
To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email and send your item to Us
Shipping
To return your product, you should mail your product to us.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
A FUTHER 10% OFF FOR A SHORT TIME
FS 124-250W Dual Suspension Electric Mountain Bike, 250W (100NM) delivers everything you are looking for - AND MORE! Various frame sizes available.
Our Melbourne online store caters to the young and mature-aged rider with our electric bike range that can be limited for road regulations and safety, while also having the delimiter option for when you want to power-up for those more adventurous off road rides.
The high-end battery keeps you rolling without a break in your pedal stroke. Whether exploring world-class terrain or just heading to work the Dual Suspension E Mountain Bike will get you there.
Super Shimano Deore 10-Speed Gear Functionality
10 Speed gears to aid with better acceleration & top speed. Now featuring front air suspension so that you can enjoy a more comfortable ride.
Our Mid-Drive E-Bikes Australia Offer
Why My Onebike Is The Best Australian Electric Bike Company
Battery upgraded from 36v to 48v, 25% more power
Upgraded to Deore 10 speed! More gears, better acceleration & climbing Front forks – Upgraded from front coil spring to air shocks. Enjoy a more comfortable ride & limit injuries in aggressive riding.
We use top-quality production and quality control to make sure that our E Bikes are delivered to our customers in perfect condition. To be absolutely sure that our customers are satisfied with their E Bike, we offer a 14-day money-back guarantee, (refer conditions under "Terms of Service").
How We Beat Our Competitor's Price On Our Top E Mountain Bikes
Our Electric Mountain Bikes are produced at the same factories as many of the other top-name brands that you would have heard of. At the same time, because we are an online store we do not have the same overheads and rental fees that our competitors have.
This gives us the opportunity to offer what is essentially the same high-quality electric mountain bike to our customers at a very competitive price.
Powerful Off-Road Electric Mountain Bikes
If you’re looking for a powerful off-road electric bike, then our Dual Suspension Electric Mountain Bikes will definitely fit the bill.
These bikes have a 48v 250W mid brushless motor, and an Aluminium frame that all come with a warranty.
The Battery is a long-lasting Lithium battery that can handle longer distances (is relative to the rider’s input and terrain).
All of our electric mountain bikes are fitted with an intelligent pedal assistant system, that qualifies the product as an E Bike as opposed to a motorised vehicle. They also are fitted with a delimiting function, which means that when you are off-road, you are able to ride your E Mountain bike as hard and fast as you like.
The LCD display mounted onto your handlebars allows you to keep a track of your gears, speed, and other functions easily. Also easy and conveniently placed front and back operation.
Full Charge Time: 4-6 hours
We are based in Camberwell, Melbourne, but deliver all around Australia in Sydney, Brisbane, and all states and cities. Our online store is offering the best electric mountain bikes, seeing our top sellers move like hotcakes. Get Them Now While You Still Can!
Are you confused on which EBike to get? We Are Here To Help!
We understand that choosing your next e- bike is a big decision. That's why our knowledgeable customer support team is here to answer all your questions via call and help you find the perfect ride. Get in touch and one of our expert will be in touch within 24 hours!
AUSTRALIA-WIDE DELIVERY
Our bikes are shipped against the lowest rates possible. Our eBikes are shipping in 98% ready to ride.
3-YEAR GUARANTEE ON FRAMES & 18 TO 30 MONTHS ON MOTORS
We also have indiividual covers on the components of our different models, please refer to bottom of home page.
14-DAY RETURN POLICY
We offer a 14-day return-free policy. You have a good two weeks to try your bicycle and if your not happy please let us know.
Rated 4.4/5
Based on 55 reviews
Warren
Appreciate the effort made by the team to meet even the smallest request. Unusual to find any company that goes the extra my that ONEBIKE do.
Jo-anne
Communication from One Bike was fantastic. Russell keeped me informed during the purchase. Bike looks great. Haven't taken it for a spin yet as I'm unwell but looking forward to it.
Warren
Appreciate the effort made by the team to meet even the smallest request. Unusual to find any company that goes the extra my that ONEBIKE do.
Ariadna
The bike is great but what i liked most about the experience was russell’s customer service. He is very kind and attentive and always willing to answer all my questions!
Jo-anne
Communication from One Bike was fantastic. Russell keeped me informed during the purchase. Bike looks great. Haven't taken it for a spin yet as I'm unwell but looking forward to it.
Ariadna
The bike is great but what i liked most about the experience was russell’s customer service. He is very kind and attentive and always willing to answer all my questions!