Onebike Hardtail E-Bike
Onebike Hardtail E-Bike
See our 54 reviews on
Fast dispatch & shipping Australia-wide
Click & Collect in 24 hours
2-year warrantly
14-Day Returns
Couldn't load pickup availability
Shipping Policy
Shipping Policy
For pre-ordered or back-ordered items:
If your order contains a pre-ordered or back-ordered item, we will ship items we have available immediately and ship the items that are pre-ordered or back-ordered immediately when we have them available. So if you ordered more than one item on a single order and receive only a part of your item don't worry, you will receive your other items shortly after.
Tracking your order:
You will receive a confirmation email and/or text message, if you provided a mobile phone number, containing a tracking ID and a link to follow the journey of your package. To track your package you can visit our Tracking Page.
Please allow 1 to 3 working days for the tracking information to show.
Wrong address disclaimer:
It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately if you believe you have provided an incorrect shipping address.
Returns:
By placing an order on the site, you are responsible for the cost of return shipping back to the site. Please refer to our Refund Policy for further information on how to make a return.
Lost/Stolen Packages
Onebike is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it please report it to your respective shipping carrier at the information provided to you. If you have any further questions on how to do this please reach out to our customer support team.
Refund Policy
Refund Policy
Cancellation
You may cancel your order within 24 hours of placing it. Please allow 3-5 business days for the refund to post to your original form of payment.
Returns
Our policy lasts 14 days. If 14 days have gone by since the date your order was delivered, unfortunately we can’t offer you a refund or exchange.
To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email and send your item to Us
Shipping
To return your product, you should mail your product to us.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
The Onebike Hardtail E-Bike is designed for urban comfort and powered for Australia’s legal road standards. Built with a mid-drive Bafang M400 motor and 504Wh Samsung battery, this hardtail model offers reliable pedal assist up to 25 km/h while maintaining a natural riding feel—perfect for daily use, city hills, and weekend outings.
With a lightweight alloy frame, quality Suntour suspension, and Shimano 9-speed groupset, it delivers comfort, control, and range without compromise.
Key Features
-
250W Continuous-Rated Mid-Drive Motor (EN15194 Compliant)
The Bafang M400 motor delivers smooth torque-sensing pedal assist with natural responsiveness and road-legal power. -
Walk-Assist Throttle (6 km/h limit)
Throttle is limited to 6 km/h for starting support or maneuvering heavy loads. Beyond this speed, assist is pedal-activated only. -
504Wh Samsung Battery
Compact yet powerful, this battery supports 40–120 km range depending on terrain and assist level. USB charging port included. -
Shimano 9-Speed Gearing
Shimano Acera shifter and Alivio derailleur ensure reliable performance across flat roads or city inclines. -
Tektro Hydraulic Disc Brakes (180mm)
Precise stopping power with front and rear hydraulic disc brakes for safe daily use. -
27.5” x 2.1” Maxxis Pace Tires
High-performance tires for paved streets and light gravel trails. -
Integrated Lighting & LCD Display
Multi-function backlit LCD shows assist level, speed, range, and more. Integrated lights and bell included. -
Comfortable, Lightweight Design
6061 aluminium frame with mid-step geometry, SR comfort saddle, and Promax alloy cockpit parts for optimal ergonomics.
Legal Compliance Statement (Australia)
This e-bike is compliant for public road use in Australia:
-
250W continuous-rated motor
-
Pedal assist only above 6 km/h
-
Walk-assist throttle limited to 6 km/h
-
Top speed limited to 25 km/h
-
Certified to EN15194:2017
-
Compliance plate affixed at factory
Full-speed throttle or off-road configurations are only permitted on private property.
Are you confused on which EBike to get? We Are Here To Help!
We understand that choosing your next e- bike is a big decision. That's why our knowledgeable customer support team is here to answer all your questions via call and help you find the perfect ride. Get in touch and one of our expert will be in touch within 24 hours!
AUSTRALIA-WIDE DELIVERY
Our bikes are shipped against the lowest rates possible. Our eBikes are shipping in 98% ready to ride.
3-YEAR GUARANTEE ON FRAMES & 18 TO 30 MONTHS ON MOTORS
We also have indiividual covers on the components of our different models, please refer to bottom of home page.
14-DAY RETURN POLICY
We offer a 14-day return-free policy. You have a good two weeks to try your bicycle and if your not happy please let us know.
Rated 4.4/5
Based on 55 reviews
Warren
Appreciate the effort made by the team to meet even the smallest request. Unusual to find any company that goes the extra my that ONEBIKE do.
Jo-anne
Communication from One Bike was fantastic. Russell keeped me informed during the purchase. Bike looks great. Haven't taken it for a spin yet as I'm unwell but looking forward to it.
Warren
Appreciate the effort made by the team to meet even the smallest request. Unusual to find any company that goes the extra my that ONEBIKE do.
Ariadna
The bike is great but what i liked most about the experience was russell’s customer service. He is very kind and attentive and always willing to answer all my questions!
Jo-anne
Communication from One Bike was fantastic. Russell keeped me informed during the purchase. Bike looks great. Haven't taken it for a spin yet as I'm unwell but looking forward to it.
Ariadna
The bike is great but what i liked most about the experience was russell’s customer service. He is very kind and attentive and always willing to answer all my questions!